Employment

Summer Brings Fun!

Join our Team, we are currently hiring for the following positions.

 

Bartender:

We are looking for an enthusiastic bartender to provide an excellent guest drinking experience with the ability to mix and match ingredients in order to create classic and innovative drinks in accordance with customers' needs and expectations.

Responsibilities:
Include the following. Other duties may be assigned.

• Prepare alcohol or non-alcohol beverages for bar patrons and servers
• Interact with customers, take orders and serve food and drinks
• Assess customers' needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Check customers' identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations
Requirements
• Proven working experience as a bartender
• Excellent knowledge of mixing, garnishing and serving drinks
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean

  

Golf Course Maintenance Workers:

The Golf Course Maintenance Staff is responsible for the safe, proper and efficient operation of varied equipment. Under the direction of the Golf Course Superintendent, the main objectives are to maintain and present the golf course with emphasis on detail, playability and environmental responsibility.

Responsibilities: Include the following. Other duties may be assigned.

  • Maintain daily logs.
  • Daily safety checks.
  • Properly maintain all operational aspects of the golf course.
  • Operate the assigned equipment safely and efficiently.
  • Shoveling/digging
  • Raking.
  • Trimming, edging, mowing.
  • Maintaining a clean, safe environment on the golf course, maintenance facilities and outside surrounding areas.

 Knowledge, Skills & Abilities:

  • Ability to work independently.
  • Be reliable and dependable.
  • Good communication skills.
  • Ability to follow instructions.
  • Good customer service.

 

Front Desk/Reservationist Position:

Experience preferred but willing to train the right person. Must be reliable, organized, have computer experience and love giving outstanding customer service.

Responsibilities: Include the following. Other duties may be assigned.

 The front desk clerk / reservationist provides information and customer service to resort guests. Front desk and reservationist clerks give guests the first impression of the resort via phone and in person and must promote a positive image of the property to guests. Reservations is responsible for taking golf and room reservations while providing outstanding customer service.

 

Dinner and Banquet Servers: 

We are looking for skilled Wait Staff to take orders and deliver food and beverages to our customers. The goal is to provide an excellent overall guest experience.

Responsibilities: Include the following. Other duties may be assigned.

  • Provide excellent customer services that promote satisfaction
  • Make recommendations or share additional information upon request
  • Take and serve food/drinks orders and up-sell any additional products
  •  Arrange table settings and maintain tables clean and tidy
  • Check products for quality and correct any problems that keep them from enjoying their meal/drink
  • Deliver checks and collect payments
  •   Cooperate with all serving and kitchen staff
  • Follow all relevant health department rules/regulations and all customer service guidelines

Requirements:

  • Proven waiting experience
  • Ability to develop constructive working and interpersonal relationships with colleagues and customers
  • Problem solving and decision making skills
  • Service orientation and excellent organizational skills
  • Hands on experience with cash register and any ordering information system
  • Active listening and effective communication competencies
  • Good physical condition 

 

Housekeeper:  Part time, mainly weekends

 SUMMARY: Housekeepers provide for the comfort of guests by ensuring that guest rooms and public areas are clean and properly presented.  A housekeeper promotes a positive image of the property to guests and must be pleasant, friendly and able to address problems or special requests.

 

Night Audit/Front Desk Clerk:

 SUMMARY:  The front desk/night auditor clerk provides information and customer service to resort guests.  They give guests the first impression of the resort via phone and in person and must promote a positive image of the property to guests. Night audit also completes the days business via reports, counting cash and makes the bank deposits.

 

 

Apply by emailing your resume to dbush@otsegoclub.com

or 

By submitting an application to the front desk of the main lodge. 

 

Downloadable Application 

 

Apply Online*

 

 If you are hired, you must provide documents proving that you can work in the United States of America. Click HERE for the listing of acceptable documents.

 

Submit your application/resume to Dawn Bush by:

 

E-mail: dbush@otsegoclub.com

Fax: 989-732-0497

Mail: PO Box 556, Gaylord, MI 49734

In Person: Front Desk in Main Lodge

 696 M-32 East, Gaylord, MI

 

*In order to submit these forms, you must have a local email application installed on the computer you are accessing the forms from. Examples are Outlook, Outlook Express, Windows Live Mail, and Thunderbird. Hotmail, Yahoo Mail, Gmail and other online email applications will not work without additional configuration.  Users of Google Chrome must disable the built in PDF viewer to be able to submit these forms. Please go to  https://support.google.com/chrome/answer/1060734?hl=en for instructions on how to do this.